Information We Collect, How It Is Used, & The Legal Basis for Processing
Account Information. We collect your email address and phone number to create an account and verify your identity. We also create a user ID for your Poe account. If you are an existing Quora user, your name, Quora-associated email address, profile photo, and Quora user ID will be used to link your Quora account to your Poe account. We may use this information to communicate with you about your account. This is so we can comply with our contractual obligations to you.
Contact List. With your consent, Poe may access and periodically sync your phone’s contact list to make it easy for you to find and connect with your friends on Poe. It is in our legitimate business interests to provide you with a customized experience.
Device Information. We collect your device type and operating system details for analytics and to troubleshoot product issues. This is so we can comply with our contractual obligations to you.
Third Party Application Login. You can log into your Poe account using third party applications (e.g., Google and Apple). When you log in using this method, we collect your name and email address associated with that third party application for authentication and identity verification purposes. This processing is necessary to comply with our contractual obligations to you.
Subscription Billing Data. We use a third party service provider to collect and process your billing information when you subscribe to Poe. The information our billing provider collects may include your name, billing address, your credit or debit card details, phone number, and email address. This processing is necessary to comply with our contractual obligations to you.
Advertising. We collect information about you when you interact with Poe ads to measure the effectiveness of our ad campaigns. This information includes your IP address, advertising ID, and ad interaction information. It is in our legitimate business interest to advertise our platform. Where necessary, we will obtain your consent before engaging in this processing.
User Research. We may ask you to help us test new features or participate in surveys to help enhance your Poe experience. Your participation is voluntary and the data we collect is anonymized. With your consent, we may use your personal information to communicate with you.
Interactions with Poe. Our third party LLM providers and third party bot developers may receive details about your interactions with Poe (including the contents of your chats, upvotes, etc.) to provide and generally improve their services, which they may process in their legitimate business interests. Your Poe user account information (e.g., username and email) is not shared with any third party LLMs or developers. Third party developers that create bots on Poe using APIs may view and store your chats on their servers in order to train their models.
Keep in mind, any information you provide to the bots on Poe will be shared with third party LLM providers and developers powering the bots, and there is no need to share sensitive personal information with the bots (e.g., credit card information, social security information, etc.). For more information about the LLM providers and bot developers, please see the respective bot profiles.
Last Updated: May 4, 2023