If your account balance is showing zero in SBI, but you know that there is money in your account, there are a few steps you can take to resolve this issue. Here's what you can do:

1. Verify the Balance: Double-check your account balance through different channels, such as the SBI netbanking portal, mobile banking app, or by visiting your nearest SBI branch. Make sure to check both the available balance and the current balance.

2. Check for Pending Transactions: Look for any pending transactions that may be affecting your account balance. These could include pending deposits, withdrawals, or transfers. Sometimes, these transactions may take some time to reflect in your account balance.

3. Review Recent Transactions: Go through your recent transactions to ensure that there are no unauthorized or incorrect transactions. If you notice any discrepancies, report them to SBI immediately.

4. Contact SBI Customer Care: If you have verified that there are no pending transactions or discrepancies in your recent transactions, it is advisable to contact SBI customer care. They will be able to assist you in resolving the issue and provide you with specific guidance based on your account details.

5. Visit the Nearest SBI Branch: If the issue persists or if you prefer face-to-face assistance, visit your nearest SBI branch. The bank staff will be able to investigate the issue further and provide you with a resolution.

Remember to provide all relevant details, such as your account number, transaction details, and any supporting documents, when contacting SBI customer care or visiting a branch. This will help expedite the resolution process.

Learn more:

1. Troubleshooting SBI Services: Why Your UPI, Netbanking, YONO App, and Credit Card May Not Work
2. How to Resolve Discrepancies With Your Bank Account
3. Troubleshooting balance issues - PocketSmith Learn Center