Poe Terms of Service

Last Updated: April 3, 2023

Welcome to Poe!

These Poe Terms of Service (“Terms”) are an agreement entered between you and Quora, Inc. and its affiliates (collectively “Quora,” “we,” or “us”) in connection with your use of the Poe service (“Poe”). By using Poe, you consent to these Poe Terms of Service.

Quora’s Quora Platform Terms of Service also apply to your use of Poe. In the event of a conflict between the Quora Platform Terms of Service and the Poe Terms of Service, the Poe Terms of Service will apply. If you purchase a subscription to Poe, then the Subscriber Terms shall apply as well. Poe is considered part of the “Quora Platform” for purposes of the Quora Platform Terms of Service. Capitalized terms used but not defined in these Poe Terms of Service have the meanings defined in the Quora Platform Terms of Service.

IMPORTANT ARBITRATION NOTICE: IF YOU ARE IN THE UNITED STATES OR CANADA, YOU AGREE THAT DISPUTES BETWEEN YOU AND QUORA WILL BE RESOLVED BY BINDING, INDIVIDUAL ARBITRATION AND YOU WAIVE YOUR RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION. WE EXPLAIN THIS PROCESS, SOME EXCEPTIONS, AND HOW YOU CAN OPT OUT OF ARBITRATION IN SECTION 10 OF THE QUORA PLATFORM TERMS OF SERVICE.

1. A Platform for Open Exploration (Poe).

Poe is a platform that enables you to explore and interact with various bots powered by third-party Large Language Models (“LLMs”) and developers, including OpenAI and Anthropic. Poe may also allow you to create your own bots powered by these third-party LLMs. You can use Bots for a variety of purposes, from learning, writing help, translation, programming help, summarization, entertainment, to many other things. Each bot has its own description in its profile and the name of the company, developer, or individual who created the bot. Usage guidelines for all bots can be found by visiting https://poe.com/usage_guidelines or in your settings. Poe is a platform that enables users to access various third-party bots, but Poe does not provide and is not not responsible for the content or services available from these bots.

2. Age Requirements.

Use of Poe by anyone under 13 years of age is prohibited. You represent that you are at least the age of majority in the jurisdiction where you live or, if you are not, your parent or legal guardian must consent to these Poe Terms of Service and affirm that they accept these Terms on your behalf and bear responsibility for your use. Bots accessed via Poe may produce content that is not suitable for minors. If you are accepting these Poe Terms of Service on behalf of someone else or an entity, you confirm that you have the legal authority to bind that person or entity to these Terms.

3. Your Use of Poe.

3.1 Use of Poe. Subject to your compliance with these Terms, we grant you a personal, non-exclusive, non-transferable right to use Poe and its bots.

3.2 User Acknowledgments. You acknowledge and agree that:

  • Bots accessed via Poe should not be relied upon during emergencies; bots may claim to perform actions for you in the real world but may have not taken any action besides responding to you;
  • Bots accessed via Poe may not generate accurate information and information provided may be out of date. You should independently verify responses or advice provided by any bots on Poe. Quora does not provide any warranties or guarantees as to the accuracy of any information provided via Poe;
  • Poe and bots on Poe are subject to modification and alteration, and may contain errors, design flaws, or other issues;
  • Use of Poe or bots on Poe may result in unexpected results, loss of data or communications, or other anticipated or unanticipated damage or loss to you;
  • Poe or bots on Poe may not operate properly, be in final form, or be fully functional; your access to Poe or the bots is not guaranteed and Poe and the bots are provided on an AS IS basis;

3.3 Restricted Uses. You agree not to use Poe or bots on Poe to:

  • Violate the rights of another party or any applicable laws;
  • Violate any of these Terms or our policies, or policies of third-party providers that power the bots on Poe which can be found in the bot profile or by visiting poe.com/about
  • Reverse assemble, reverse compile, decompile, translate or otherwise attempt to discover the source code or underlying components of models, algorithms, and systems of Poe, the bots, or their underlying technologies;
  • Abuse, harm, interfere with, reverse engineer, or disrupt Poe, the bots, or their underlying technologies, such as by accessing or using them in fraudulent or deceptive ways, introducing malware, or spamming, hacking, or bypassing any protective measures;
  • Use Poe or the bots in an automated fashion, such as by exceeding any rate limits set forth by us from time to time;
  • Use Poe or the bots to develop products, applications, services, foundation models or other large scale models that compete with Poe, the bots, and their underlying technologies;
  • Use any method to extract data from Poe or the bots, including web scraping, web harvesting, or web data extraction methods, other than as permitted by these Poe Terms of Service; or
  • Represent that Bot-Generated Content (as defined below) is human-generated.

3.4 Feedback. We welcome your feedback and suggestions about how to improve Poe or bots on Poe. By submitting feedback, you agree to grant us the right, at our discretion, to use, copy, disclose, create derivative works, display, publish, and otherwise exploit the feedback, in whole or part, freely and without any compensation to you. Please provide your feedback by emailing us at [email protected].

4. Your Content.

4.1 Your Content. Poe may allow you to ask questions, create bookmarks, vote or like, post, or share bot conversations within Poe or outside of Poe. All material that you upload, publish, or display within Poe, and any results that you receive in response to your prompts (or other inputs) from bots accessible via Poe (“Bot-Generated Content”), will collectively be considered “Your Content.”

Other users may ask questions and receive responses from bots on Poe that are similar to or the same as yours. The content that other users receive are not considered Your Content.

4.2 Your Bots. Poe may allow you to create bots powered by third-party LLMs or add your own bot to the Poe platform for users to interact with (each, a “Your Bots”). Your Bots will be associated with your Poe profile name. You have no obligation to create a bot, but if you choose to create a bot you are responsible for ensuring the content is lawful and does not violate these Terms, our policies or the policies of any third-party LLMs which power your bot. Quora may, in its sole discretion, remove your bot if it violates these Terms, our policies or the policies of any third-party LLMs which power your bot or applicable law. Quora takes no responsibility for your bots, any of its content, or others use of your bots.

4.3 Ownership. You retain ownership of Your Content, subject to the non-exclusive rights granted below.

4.4 Your Responsibility. You acknowledge and agree bots accessible via Poe answer your questions based on knowledge derived from a variety of sources, and that Quora does not create or generate any Bot-Generated Content. Poe provides access to several underlying technologies, including third-party providers that use LLMs. An LLM is a machine learning system that processes and generates text. You agree that you are responsible for Your Content and Your Bots, including for ensuring that they do not violate any applicable law, these Terms (including the Restricted Uses in Section 3.3 above), our policies, or the policies of any third-party LLMs which power bots within Poe.

We reserve the right to block, remove, and/or permanently delete Your Content or Your Bots if they are in breach of these Terms, our policies, the policies of any third-party LLMs which power bots within Poe, or violate any applicable law or regulation, or if it creates risk for Quora or Poe or negatively impacts the experience other Poe users.

4.5 Our Use of Your Content. We may use Your Content and Your Bots to provide and improve Poe, including:

  • Providing your questions and prompts to third-party LLMs to generate responses
  • Displaying Your Content to others if you use the sharing features in Poe
  • Making available Your Bots for others to use and interact with within Poe
  • Promoting your shared content or Your Bots to others
  • Understanding your use of Poe to generally improve the Poe services

We may also need to use or disclose Your Content to comply with applicable laws, enforce these Poe Terms of Service and our policies, and to detect and prevent fraud, security, or technical issues.

By using Poe, you grant us a worldwide, non-exclusive, royalty-free, transferable, and perpetual license to use Your Content and Your Bots as stated above.

5. Termination.

You may cease your use of Poe or terminate these Poe Terms of Service at any time for any reason or no reason by deleting your account in your settings. We may terminate your access to Poe and/or these Poe Terms of Service at any time for any reason or no reason. Any Data collected prior to termination may continue to be used in accordance with these Terms. The following provisions will survive expiration of termination of these Terms, in addition to the provisions set forth in Section 11(e) of the Quora Platform Terms of Service: Section 3.4 (Feedback), Section 4.3, 4.4 and 4.5 (Your Content), this Section 5 (Termination), Section 7 (Disclaimers and Limitation of Liability) and Section 8 (General).

6. Privacy.

As detailed in the Poe Privacy Policy, we may collect certain personal information related to your use of Poe (including contact information, etc.). Your account information is anonymized before being shared with third party LLM providers and developers. The third party developers and LLM providers may receive details about your interactions with bots on Poe (including the contents of your chats, upvotes, etc.) to provide responses and to generally improve the services. There is no need to share sensitive personal information with the bots (such as credit card information, social security information, etc.). For more information about the third party LLM providers, please see the respective bot profiles. For more information about Poe’s privacy practices, please visit the Poe Privacy Policy.

7. DISCLAIMERS AND LIMITATION OF LIABILITY

Section 8 of the Quora Platform Terms of Service is incorporated herein by reference, except that Section 8(e) of the Quora Platform Terms of Service is replaced with the following: WITHOUT LIMITING THE FOREGOING, QUORA’S MAXIMUM AGGREGATE LIABILITY TO YOU FOR LOSSES OR DAMAGES THAT YOU SUFFER RELATED TO OR ARISING OUT OF YOUR USE OF THE POE SERVICES OR THESE TERMS IS LIMITED THE AMOUNT YOU PAID TO QUORA IN THE PRIOR TWELVE (12) MONTHS FOR THE POE SERVICES GIVING RISE TO THE CLAIM.

WE CANNOT GUARANTEE THE AVAILABILITY OF ANY BOTS, FEATURES OR SERVICE OF POE OR AVAILABLE THROUGH POE. WHILE WE ARE CONTINUING TO DEVELOP NEW FEATURES, ADD BOTS AND IMPROVE POE, WE MAY, WITHOUT NOTICE TO YOU, ADD OR REMOVE FEATURES OR BOTS, LIMIT USE OR AVAILABILITY OF FEATURES OR BOTS ENTIRELY (OR JUST IN CERTAIN PLACES OR FOR SOME USERS) IF THEY CREATE RISK TO QUORA, USERS OF POE, THIRD PARTIES POWERING THE BOTS, NO LONGER MAKE SENSE FROM A BUSINESS PERSPECTIVE OR FOR ANY REASON IN OUR SOLE DISCRETION. WE ALSO CANNOT GUARANTEE THAT YOUR USE OF POE WILL BE ERROR FREE, DISRUPTED OR THAT YOU WILL NOT EXPERIENCE SERVICE OUTAGES. WE ARE NOT LIABLE FOR ANY ERRORS, DISRUPTIONS OR SERVICE OUTAGES THAT MAY OCCUR.

8. General.

You agree that any claim not subject to Arbitration as set forth in Section 10 of the Quora Platform Terms of Service must be resolved in a competent court in Santa Clara County, California and that the substantive laws of the State of California in the United States of America (excluding conflict of laws rules) will govern these Terms and any claim. These Terms will be binding upon and will inure to the benefit of your and our heirs, successors, and/or assignees.

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