Delivery Options
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What does the status "Item on Hold - Door locked" mean when tracking a speed post delivery? Should I personally go to the post office to collect it if no one was home during the delivery?
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When the status of your speed post delivery shows "Item on Hold - Door locked," it means that the postman attempted to deliver the item to your address, but there was no one available to receive it. As a result, the postman was unable to deliver the item and put it on hold.
To proceed with receiving your speed post, you have a few options:
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Reattempt Delivery: In most cases, the postman will make a second attempt to deliver the item on the next working day or within a few days. You can wait for the postman to make another delivery attempt.
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Collect from the Post Office: If you prefer not to wait for the second delivery attempt or if you want to ensure prompt receipt of your item, you can visit your local post office with a valid photo ID card and the tracking details of your speed post. You can inquire about the item and collect it from the post office [1].
It is advisable to contact your local post office or check the tracking status regularly for any updates or instructions regarding the delivery of your speed post item.
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